Does Tesla Motors offer free returns? What's their exchange policy?

What's Tesla Motors's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Tesla Motors for a full refund? Do I need a receipt to return my item to Tesla Motors? Do items need to be in new condition?
Returns & exchanges policies rating: 5.0 - 1 ratings

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Yes, Tesla does offer free returns & exchanges.
Knoji Staff
138
Posted Nov 8, 2018

Yes, Tesla does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at tesla.com.

Shopping tip: (December 16, 2018): Use promo code PRAKASH1890 to save $1000 off at tesla.com — redeem it here. You can also view more Tesla promo codes.

Amazon.com is also offering discounts on select Tesla items on their website.

Update: we've found 1 more electric vehicles stores that currently offer free returns & exchanges and 165 automotive stores that are offering free returns & exchanges . You can also view all 6,569 stores that offer free returns & exchanges across all categories.

This user rated Tesla's returns & exchanges policies: 5.0
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About Tesla

Tesla is a major electric vehicles company operating the e-commerce site tesla.com. Tesla sells its products and services in the electric vehicles vertical, offering discounts and promo codes to its customers infrequently. Tesla has good ratings among shoppers on Knoji, with 23 ratings and an average rating of 3.9 stars. Tesla scores well compared to other brands in the electric vehicles industry, providing 6 e-commerce features to better serve its customers.

Tesla's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Tesla offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that Tesla may not offer free shipping currently. Read full answer >>
International Shipping:
Yes
Tesla offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Tesla accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that Tesla may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Tesla may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Tesla may not offer promo codes currently. Read full answer >>
Sales:
Maybe
It appears that Tesla may not offer sales currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that Tesla may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Tesla may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Tesla may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Tesla may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Tesla may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Tesla may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Tesla may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Tesla offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Tesla offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Maybe
It appears that Tesla may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Tesla may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Tesla may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that Tesla may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Tesla may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
No
It appears that Tesla may not offer affiliate programs currently. Read full answer >>
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